Commonwealth Home Support Program - Social Support

Multicultural Ageing Services works with the Maltese Senior Citizens, Maltese Guild, Filipino Aged Care, Hungarian Association and Polish Link Senior Group MAS to deliver social support to frail older Australians at seven locations across Adelaide.

To find out more about our home support program or to register to attend please contact My Aged Care on 1800 200 422 or access My Aged Care online.

The seven locations are

Adelaide
Athol Park
Beverly
Kilburn
Marion
Mile End
Woodville Park

My Aged Care is a website and a contact centre. Together they can provide you with information on aged care for yourself, a family member, friend or someone you’re caring for. You can call the My Aged Care contact centre on 1800 200 422 between 8am and 8pm on weekdays and between 10am and 2pm on Saturdays. The My Aged Care contact centre is closed on Sundays and national public holidays.

To assist you in accessing information, My Aged Care provides translation services and assistance for:

• people who do not speak English
• English speakers who need to communicate with non-English speakers
• people who are deaf
• people who have a hearing or speech impairment.

Do you need an interpreter?

If you speak a language other than English you can phone the Translating and Interpreting Services (TIS) on 131 450.

TIS covers more than 100 languages and is available 24 hours a day, 7 days a week, for the cost of a local call. Alternatively, you can call the My Aged Care contact centre on 1800 200 422 and they will organise an interpreter through TIS to support the contact centre in communicating with you.

My Aged Care also includes information on aged care in other languages.

Multicultural Aged Care is committed to ensuring under Standard 3 of the Home Care Standards that each service user or prospective service user, is provided with information (initially and on an ongoing basis) in a format appropriate to their needs to assist them to make service choices and gain an understanding of the services available to them and their rights and responsibilities.

To get a copy of the Chart or Care Recipients’ Rights and Responsibilities – Home Care, please contact the MAC office on 8241 9900. Alternatively a copy can be downloaded from the Department of Social Services website.

The Charter is available in several languages as listed:

• Arabic
• Chinese (simplified)
• Chinese (traditional)
• Croatian
• Dutch
• German
• Greek
• Hindi
• Hungarian
• Italian
• Korean
• Macedonian
• Maltese
• Polish
• Russian
• Serbian
• Spanish
• Vietnamese