Commonwealth Home Support Program - Social Support

Cafe 94 Service Users participating in an activity

Café 94

Café 94 is Multicultural Aged Care’s social support group programme. We welcome culturally and linguistically diverse clients from all over the world, who are 65 years and over.

“I feel happy whenever I come to Café 94. This is a great chance for me to communicate with everyone and share our own stories. I’m also in love with the music and dancing”
– Gloria

What makes us unique?

We deliver culturally appropriate sessions and activities to include everyone’s cultural needs and preferences.

We provide aged care information and resources in many different languages.

“Café 94 gives me really useful information. I very much enjoy yoga time, the food is really great as well” – Rosa

What types of activities do we run?

Bus trips

Regular bus trips to give clients an opportunity to connect socially through the scenic tours to various destinations, shared lunch, OP Shop tours, and garden walks at outdoor venues.

“I love the bus trips and being out in the nature, I look forward to more trips to new places throughout the year” – Linda

Cultural Activities

We organise activities for clients to share their culture, provide social interaction and promote their wellbeing. Some of these include:

  • Live music
  • Dancing
  • Cultural presentations (cultural costumes, celebrations of various national days, Christmas, Easter etc.)
  • Art, craft and games (for example, Italian Carnevale masks, Easter bunnies, garden lanterns, mandala rock painting etc.)
  • Experiencing different cuisines from all around the world

“I am interested in doing art work. It is creative and it helps me challenge myself” – Josephine

Wellness Activities

We provide lots of opportunities to participate in health focused activities such as:

  • Chair yoga to help improve flexibility, reduce stress, and promote overall wellbeing
  • Puzzles, word search and colouring in activity packs to boost memory and mental wellbeing

“I like Café 94 because I can socialise with people from different cultures” – Virginia

 

*All Café 94 activities or services incur a small co-contribution fee.

My Aged Care

My Aged Care is a website and a contact centre. Together they can provide you with information on aged care for yourself, a family member, friend or someone you’re caring for. You can call the My Aged Care contact centre on 1800 200 422 between 8am and 8pm on weekdays and between 10am and 2pm on Saturdays. The My Aged Care contact centre is closed on Sundays and national public holidays.

To assist you in accessing information, My Aged Care provides translation services and assistance for:

  • people who do not speak English
  • English speakers who need to communicate with non-English speakers
  • people who are deaf
  • people who have a hearing or speech impairment.

Do you need an interpreter?

If you speak a language other than English you can phone the Translating and Interpreting Services (TIS) on 131 450.

TIS covers more than 100 languages and is available 24 hours a day, 7 days a week, for the cost of a local call. Alternatively, you can call the My Aged Care contact centre on 1800 200 422 and they will organise an interpreter through TIS to support the contact centre in communicating with you.

My Aged Care also includes information on aged care in other languages.

Your Rights and Responsibilities as a Client

Multicultural Aged Care is committed to ensuring under Standard 3 of the Home Care Standards that each service user or prospective service user, is provided with information (initially and on an ongoing basis) in a format appropriate to their needs to assist them to make service choices and gain an understanding of the services available to them and their rights and responsibilities.

To get a copy of the Chart or Care Recipients’ Rights and Responsibilities – Home Care, please contact the MAC office on 8241 9900. Alternatively a copy can be downloaded from the Department of Social Services website.

The Charter is available in several languages as listed:

  • Arabic
  • Chinese (simplified)
  • Chinese (traditional)
  • Croatian
  • Dutch
  • German
  • Greek
  • Hindi
  • Hungarian
  • Italian
  • Korean
  • Macedonian
  • Maltese
  • Polish
  • Russian
  • Serbian
  • Spanish
  • Vietnamese

 

Don't Be Shy. Get In Touch.

If you are interested in working together, send us an inquiry and we will get back to you as soon as we can!

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