MAC Information Circular – 28 May 2021

MAC Information Circular

  • Updated advice for SA residential aged care facilities
  • Translated information on COVID-19 vaccination for in-home care workers and recipients
  • Nominations are now open for the 2021 Cultural Diversity in Ageing Excellence Awards
  • Two new quality indicators to report on from 1 July
  • Cultural Diversity in Ageing Conference 2021
  • Information for the Aged Care Sector
  • myGovID Scam Alert
  • CHSP end of the reporting period approaching
  • Free online forum on elder abuse on 17 June 2021

CiA header

Join us at our Culture in Ageing (CiA) Workshop and learn how Culture, Values and Attitudes can positively impact your working day.

This workshop will stimulate and initiate your abilities and skills to truly see each individual and deliver best practice models. You will also have the opportunity to share your specific stories, and develop targeted workplace strategies.

Free event: morning tea and lunch included

Date: Tuesday 22 June
Time: 10am – 4pm

For more information click here. Registrations close on 15 June 2021.

Register Now


COVID Updates


Updated advice for SA residential aged care facilities

Effective 8.25pm 24 May 2021, those who have visited or have travelled from the public exposure sites listed on the Victorian Department of Health website are subject to restrictions on entering a residential aged care facility.For more information on exposure sites and specific requirements, visit the SA Government page.


Translated information on COVID-19 vaccination for in-home care workers and recipients

Community and in-home aged care workers, and people aged 50 years and over receiving Commonwealth-funded in-home and community aged care, are eligible for a COVID-19 vaccination.

A fact sheet explaining how in-home care workers and recipients can get a COVID-19 vaccination is now available in 19 additional languages.
If you have questions, you can call the SA COVID-19 Information Line at 1800 253 787. If you require a telephone interpreter, please call Translating and Interpreting Service (TIS) 13 14 50.

As a reminder, translated fact sheets about how to get tested for COVID-19 and how to self-isolate/quarantine are available in 35 languages here: www.sahealth.sa.gov.au/covidtranslated


Nominations are now open for the 2021 Cultural Diversity in Ageing Excellence Awards

These awards recognise and showcase initiatives that promote excellence in the provision of culturally inclusive aged care services across Australia.

Hosted by the Centre for Cultural Diversity in Ageing the awards aim to:

  • Encourage and promote quality leadership in the development of culturally inclusive approaches to service provision
  • Showcase innovative ideas and organisational strategies which excel in service provision to older people from culturally and linguistically diverse backgrounds
  • Acknowledge the contributions of those organisations and individuals that are working toward improving outcomes for older people from culturally and linguistically diverse backgrounds

Nominations close: Sunday 20th June 2021

For more information visit the Centre for Cultural Diversity in Ageing website.


Multilingual Older Persons COVID-19 Support Line


Two new quality indicators to report on from 1 July

The Aged Care Quality and Safety Commission reminded the sector that the National Aged Care Mandatory Quality Indicator Program (QI Program) is being updated and expanded from 1 July 2021 in last month’s bulletin.

More information about the 2 new quality indicators – falls and major injury, and medication management – is now available for residential aged care providers.


Cultural Diversity in Ageing Conference 2021

The Centre for Cultural Diversity in Ageing is holding a virtual conference that will showcase a line-up of speakers who are working to improve the ways in which aged care services can garner the voices of older people to shape a more equitable aged care system, now and into the future.This virtual conference will highlight the follow topics:

  • The importance of involving older people in the design, delivery and implementation of aged care services
  • Increasing the visibility of older people through story-telling
  • Inclusive strategies that promote better representation for older to provide feedback to government on aged care services
  • Innovations in language services and resources
  • Good practice examples from leaders in the aged care sector that promote inclusive services

Date: Thursday 17 June

This conference is sponsored by Department of Health, Partners in Culturally Appropriate Care (PICAC) program. Registration is free. For more details about the conference agenda and to register please create a profile with a username and password here.


Information for the Aged Care Sector

Issue 2021/9

In this issue:
  • Free Capital Project Management support available to Rural, Remote and First Nations aged care services
Residential Care:
  • 10 questions to ask about residential aged care
  • AN-ACC Assessments in residential aged care
  • Quality indicator in focus: Medication management
Announcements since the last newsletter:
  • Once in a generation change for aged care in Australia
  • Improved Payment Arrangements webinar available
  • New requirements to increase transparency of residential care providers’ financial performance
  • Aged Care Provider research project
  • QI Program webinar: 26 May 2021
  • Important letter – responsibilities of home care providers
To access the newsletter, click here

myGovID Scam Alert

The Australian Taxation Office (ATO) and Services Australia have issued a scam alert. Fake emails claiming to be from “myGov” and including screen shots of the myGovID app are asking people to click a link to verify their identity using a “secure form”.

Please do not open the link. The link goes to a fake myGov login page designed to steal your personal information, including your passport and driver’s licence details.

The scam contains classic warning signs that it is not legitimate, for example, asking people to click a link to confirm their details and spelling errors. The ATO does send emails and SMS messages, however they will never send an email or SMS with a hyperlink directing to a login page for their online services.

myGovID is the digital identity and authorisation service that is required to access the Data Exchange. We remind our users to be cautious of notifications you receive. If you believe you have received a fraudulent email, you can report it to ScamWatch.

For more information, including tips to protect yourself from scammers, please visit the ATO website.


CHSP end of the reporting period approaching

The end of the January – June 2021 reporting period is rapidly approaching. Timely data submission is important to resolve any issues before the system close on 30 July.If your organisation has yet to report, please start submitting your data to the Data Exchange. If you have any updates or changes to make, please action these soon. The Data Exchange Helpdesk must approve any changes to Data Exchange access or outlets (excluding an outlet name change), which can take up to 10 business days to process. Submit these requests at least 10 days before the close of the reporting period to ensure changes are finalised.


Free online forum on elder abuse on 17 June 2021

The Aged Rights Advocacy Service (ARAS), the South Australian member of the Older Persons Advocacy Network (OPAN), is hosting a free online forum to observe WEAAD on Thursday 17 June 2021.The theme for this year’s forum is ‘Elder abuse prevention – let’s talk’, and the focus will be on building a community that supports older people to retain control of their lives, enhance their wellbeing, and maintain their independence living at home.

To register for the free forum, visit the ARAS website.