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Adopting systemic approaches to planning and implementation – Part 2 of Webinar Series

9 February @ 10:00 am - 11:00 am

Virtual Event Virtual Event

Held over the next months, these informative and interactive webinar series will further unpack each of six outcomes of the Diversity Framework – one by one, in a context of culturally appropriate care provision and how these can support the implementation of the Aged Care Quality Standards – from the perspective of effective communication.

The webinars have been developed and will be hosted by Agnieszka Chudecka, PICAC SA

Methodology is a combination of:

  • cultural safety principles
  • cultural intelligence (CQ) theory and MAC 4 As Model
  • cultural competence – from knowledge to skills, and towards strategies
  • hands-on examples, scenarios and activities
  • a range of recommended resources available at the MAC Library to further inform your practice

Who should attend:

The webinars are addressed to senior managers and leaders from residential, home care and CHSP services. Particularly these currently working in aged care, responsible for meeting aged care quality standards, involved in quality assurance and preparation for Quality Review and the organisational Aged Care Diversity Framework organisational action plans’ development and implementation.

Anticipated learning outcomes:

  • increased understanding of what is culturally appropriate care in service delivery
  • improved knowledge on how culturally appropriate care provision supports the implementation of the Aged Care Quality Standards
  • improved knowledge on how to implement the Aged Care Diversity Framework and prepare your organisation’s Aged Care Diversity Framework Action Plans
  • improved access to practical resources and tools to support the implementation of inclusion and diversity strategies.


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9 February
10:00 am - 11:00 am
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Zoom Webinar


Multicultural Aged Care
08 8241 9900
View Organiser Website

Bookings: Must be made prior to the workshop online. (Please note no telephone bookings will be accepted.)

Course cancellations: Multicultural Aged Care reserves the right to cancel events if sufficient numbers are not achieved. In the case of a cancellation by Multicultural Aged Care all registration fees will be refunded in full.

Registration transfer or cancellation: Notification of cancellation or transfer of registration must be provided in writing either by fax 8352 1266 or email registration@mac.org.au. No refund is available for any cancellations/transfers received 48 hours or less prior to the start date or for non-attendance. A substitute delegate or a credit transfer is welcome. Please notify Multicultural Aged Care in writing of any substitution or credit transfer as soon as possible.

DISCLAIMER: The advice and views of speakers and the content of presentations are entirely and exclusively the views of the speakers and do not necessarily reflect the views of Multicultural Aged Care Inc. Multicultural Aged Care Inc. disclaims all liability in relation to actions taken in response to information presented by speakers.