Building Capacity for the Emerging Aged Care Needs of CALD Communities Project

Outcomes Plus was appointed by the Commonwealth Department of Social Services to undertake a series of works that will support and build the capacity of CALD communities to meet their emerging aged care needs. Multicultural Aged Care Inc (MAC) as PICAC SA in partnership with Outcomes Plus, is facilitating and supporting this project by connecting CALD communities to the project.

This is a great opportunity for CALD communities to have their say and to become better informed about the Aged Care Approval Round (ACAR) process.

The project has three stages.

Stage 1

The project begins by gathering national demographic data that identifies CALD communities with emerging aged care needs. The relevant insights will be compiled and analysed by the Australian Population and Migration Research Centre at the University of Adelaide and tested with PICACs and through consultation with CALD Communities.

Stage 2

The second stage aims to consolidate the research and consultation findings into two key documents. The first document will complement and reference existing DSS published materials and provide community representatives with a general understanding of the aged care system and unpack core aspects of the ACAR process (legislation, regulations, Approved Provider, home care, residential care, capital grants etc.).

The second document will be a more comprehensive resource and planning manual that builds on the high level overview document, steps readers through the issues, references additional resource materials including legislation and regulations, outlines pathways and emphasises successful outcomes.

Stage 3

This stage will incorporate two levels of testing and training. CALD community representatives will be invited to participate in a one day briefing workshop that walks participants through the draft support material, provides an opportunity to engage on key issues and orientates them towards forthcoming ACARs. Communities who have participated in the workshop will be invited to send their ‘ACAR coordinator/s (the person who will have responsibility for the ACAR)’ to a second training session that will provide a group learning/problem-solving environment.

Unfortunately the timeframes for this project are tight and the requirement by DSS is for this project to be completed by the end of February 2015.

The first stage of this project, a consultation with CALD communities, was held at MAC Thursday, 30 October 2014. More than 45 people engaged enthusiastically with the project. Following the consultation, telephone interviews (40) (survey prescribed) were conducted reflecting numbers of CALD older people 70+ in the Top 30 countries of birth.

The consultation and telephone interviews provided communities with the opportunity to share insights on community capacity and competency in developing competitive ACAR applications. The consultation explored the aged care needs in the respective community and any previous experience in applying through the ACAR.

MAC thanks all the contributors to this first stage. Time commitment was generous, energy and insights were inspirational, and knowledge about needs relevant and current.  The collation of the survey responses provided a comprehensive summary which captured a snapshot of the emerging CALD ageing needs in SA.

We are all looking forward to stages 2 and 3.